Questions arrive after hours
A prospect asks about pricing at 9pm. You reply the next morning. They booked with whoever answered first.
Website assistant for service businesses
Answer every visitor.Book the ones who are ready.
Instant answers from your content. Real bookings into your calendar.
Your team steps in only when it matters.
- Answers from your own content, and says when it does not know
- Free to start — zero compute cost
- Human takeover in one click
Sample conversation
Interactive demo. Select an inquiry above to test autonomous grounded responses.
Built for service businesses like these
- Barbershops
- Dental clinics
- Roofing contractors
- Law firms
- Fitness studios
- Real estate agents
- Salons and spas
- Home services
- Consultancies
- Auto repair
Watch it work
Crescelo in 40 seconds
A visitor asks a question at 9 pm. See what happens next.
Sound on for the best view. It never plays by itself.
A 40-second film. A visitor asks a barbershop's website a question in the evening. The Crescelo assistant answers from the shop's own prices, offers free times, books Saturday at 10:00 and confirms it in the chat. The same assistant answers on WhatsApp and Telegram, each new lead is sent to Slack and Google Sheets, and the film ends with the three setup steps.
The problem
Your website is open 24 hours. Your team is not.
Bookings get stuck in back-and-forth
"What time works for you?" turns into five emails. Every exchange is a chance for the person to lose interest.
Your team answers the same ten questions, daily
Opening hours, deposit policy, service areas. Good people spending good time on questions that could be answered automatically.
Leads fall through the cracks
Names and numbers end up scattered across Instagram DMs, missed calls and email threads — nowhere anyone can act on them.
The fix
A front desk that answers at 2am and knows exactly when to get you involved.
Answers from your own content
Upload your documents, paste your web pages, add a video or audio file. Every reply is grounded in what you wrote — and it says so when it does not know.
Books into your real calendar
Visitors pick a slot inside the chat. The moment they confirm, the time is checked and held — no double bookings.
Hands over without losing context
When a visitor asks for a person, your team joins the live conversation with every earlier message already in view.
Proven Business Results & ROI
What changes when every visitor gets an answer
Real before-and-after operational impacts showing how businesses turn missed inquiries into confirmed appointments, captured leads, and measurable revenue.
Real Outcome • Barbershop & Grooming Studio
Calls that went to voicemail are now confirmed bookings
By answering pricing and open slots 24/7 on the website, 30+ previously missed weekly calls become confirmed bookings, generating $680 in additional revenue every month.
+$680
Monthly Recovered Revenue
Key Performance Impact
30+
inquiries handled weekly
15%
direct booking conversion
$35
average ticket value
Before • The problem
Before: hands busy, phone unanswered
Barbers cannot pick up a call while holding clippers, so enquiries go to voicemail and many people simply try the next shop.
- Calls during peak hours go to voicemail
- People who ask a price question at night wait until the next day
- Barbers stop mid-haircut to check the diary or reply to messages
- Evening and Sunday enquiries go elsewhere
After • With Crescelo
After: the website answers and books
The chat on your site answers prices and hours from your own price list, shows open times and books the slot while you work.
- Visitors ask about prices and opening hours at any time and get an answer from your own content
- Open slots are shown in the chat and a slot is checked again before it is confirmed
- A confirmation email with a link to reschedule or cancel goes out automatically
- Barbers keep their attention on the client in the chair
Measurable ROI from day one.
Every unanswered visitor is lost revenue. By providing instant 24/7 answers and in-chat appointment booking, businesses consistently capture high-intent customers who would otherwise turn to competitors. Calculate your business ROI
Want to see what it could do for your business?14-day free trial. A card is required to start; you are not charged during the trial and can cancel before it ends.
Start free trial The toolkit
Tools to get youanswering, bookingand handing over
No more "I will check and get back to you"
Knowledge assistant
Answers from your own documents, pages and notes — instantly, accurately, and with the source shown.
Let's answerFrom "interested" to "confirmed" in one chat
Booking engine
Shows real available slots inside the conversation and double-checks each one before confirming.
Let's bookThe right person, at exactly the right moment
Live handover
Your team steps into the same conversation, with the full history visible. No context lost.
Let's hand over
Always on
Working while you sleep, ready when you wake
While you are with a client, in a meeting, or off the clock, Crescelo handles the enquiry, offers the booking, and writes up the lead — so you come back to work that is already done.
Try it nowLime: what your visitors experience. Dark: what runs behind it.
- Grounded answers
- Booking
- Lead capture
- Live takeover
- Email reminders
- Hybrid search
- Embeddings
- Re-ranking
- Related words
- OCR and extraction
- Streaming replies
- Encrypted keys
Everything included
One product. Every feature you need.
Scroll through every capability in Crescelo — from knowledge ingestion to live team handover.
Documents and files
PDF, Word and text files become searchable passages.
Web pages and video
Add a website URL or a link to a video or audio file and its text is indexed.
Hybrid search
Meaning and keyword search are combined, then re-ranked.
Related-word matching
"Cost" finds your page on "pricing".
In-chat booking
Visitors pick a real slot and confirm without leaving the chat.
Email confirmations
Confirmations and reminders go out by email, with a calendar feed.
Website widget
One script tag puts the assistant on any site.
Hosted business page
A ready page for the business, with the assistant built in.
WhatsApp and Telegram
The same assistant answers in your messaging apps.
Live takeover
Take over a conversation as it happens, with a sound alert.
Leads and gaps
Captured contacts and unanswered questions, in one inbox.
Analytics
See conversations, bookings and leads over time.
Your own AI key
Bring your provider key. Model usage is billed by your provider.
Team roles and encryption
Team roles and encrypted keys.
Drifts on its own. Hover to pause, drag or use the arrows to go either way.
Try it
See the difference a grounded answer makes.
See how standard chatbot fluff compares to Crescelo’s grounded response. Drag the slider to inspect.
Visitor asksDo you do same-day repairs on flat roofs?
Crescelo, from your content
Flat roof repairs are usually scheduled within 2 working days. Same-day visits are only offered for active leaks. Would you like to book an inspection?
Grounded in your uploaded policy doc and automatically offers the booking step.Generic chatbot
Yes! We offer fast, high quality roof repairs at competitive prices. Contact us for a free quote today.
Sounds confident, commits to things nobody wrote down.How it works
One assistant.Live in four steps.
Add your content
Upload documents, paste web pages, add a video or audio file. Crescelo reads and indexes everything so answers come straight from your material.
Add knowledgeKnowledge sources
Set it up your way
Name the assistant, set the tone, add your services and hours, connect your own AI key. Takes about ten minutes.
See the controlsAssistant configuration
Tone of voiceSound on new messageOffer a person when askedHi! How can I help today?
Put it live
Paste one script tag on your site or share the hosted page. Visitors start getting answers and bookings immediately.
Try the demoOne assistant, several places
Do you have space this week?
Yes, Thursday has openings.Answering in: Web widget
Learn and improve
Check which questions went unanswered, fill the gaps, and add more channels as your business grows.
See pricingLive conversations
Under the hood
Watch it think.
Test the live assistant engine. Each stage activates in real time as your question flows through grounded embeddings, reciprocal rank fusion, and mutex-locked action execution.
Apex BarbershopLive interactive sandbox: test grounded answers, slot availability, and instant booking confirmation in real time.
Ask something, or try booking. Watch the pipeline react.
Waiting for a message
- Visitor message
- Understand
- Retrieve
- Rank and dedupe
- Grounded answer
- Book or capture
The question arrives from the widget or a messaging app.
Verified knowledge base: 6 indexed passages. Real-time RAG inference.
Who it is for
Built around how your business takes enquiries.
Salons, clinics and studios
Visitors ask about services and pricing, choose a slot, and the booking lands in your calendar — complete with their contact details.
- Service list with durations and pricing
- Automated reminders by email
- Self-service reschedule links
What is inside
Everything you need, already built.
- 11
- Industry starter templates
- 5
- Ways to add knowledge: files, URLs, video, text, images
- 3
- Channels: web widget, WhatsApp, Telegram
- 2
- Search methods combined: semantic and keyword
Figures describe product capabilities, not projected customer outcomes.
Integrations
Plugs into the tools you already use.
Only integrations that exist in the product are listed here.
- WhatsAppAnswer customers in WhatsApp
- TelegramAnswer customers in Telegram
- SlackNew leads posted to a channel
- Google SheetsEvery lead added as a row
- Email (SMTP)Booking confirmations and reminders
- Calendar feedSubscribe from Google, Apple or Outlook
- WebhooksZapier, Make or your own systems
- AI providersOpenAI, Claude, Gemini, Groq: your key
- Web pagesIndex a site by URL
Security
Built to protect your customers and your business.
No compliance certifications are claimed at this time. Here is exactly what the product does to keep your data safe.
Passwords are hashed
Account passwords are stored as salted scrypt hashes, never in plain text.
AI keys are encrypted at rest
Your AI provider keys are encrypted with AES-256-GCM before storage.
Two-factor sign-in
Team accounts can require a time-based one-time code as a second step at login.
Rate limiting on all endpoints
Sign-in and public endpoints are rate limited to slow brute-force attempts.
Signed webhooks
Outgoing webhooks carry a signature your systems can verify to confirm they came from us.
Role-based access
Team members are assigned roles that restrict what they can view, edit or change.
Compare
Not just another chatbot.
Crescelo books real appointments, locks slots against your calendar, and answers strictly from your content. Here is how that compares to the alternatives.
| Capability | Crescelo | Chatbase | Typical FAQ bot | Basic live-chat widget |
|---|---|---|---|---|
| Books appointments inside the chat | Yes | No | No | No |
| Answers from your own documents | Yes (and generates the lead with appointment booking) | Yes | No | No |
| AI provider pricing | 0 cost plans available | Expensive tokens | Expensive tokens | Expensive tokens |
| WhatsApp and Telegram | Yes, easy connectors | Only in paid plans | No | No |
| Captures leads from the conversation | Yes | Yes | No | No |
| Human takeover of a live chat | Yes | Yes | No | Yes |
Based on each vendor’s public documentation as of September 2026. Products change, so check each vendor for current features and plans.
Pricing
Simple pricing. No surprises.
Every plan starts with a 14-day free trial of all Growth features. A card is required to start; you are not charged during the trial. Cancel any time before it ends and you pay nothing. Prices are in US dollars. Annual billing shows the monthly equivalent.
Starter
Ideal for small businesses getting started with automated AI customer support.
$39 / month
14 days free (card required, cancel any time). Then:
Billed annually: $468 per year (instead of $588 if paid monthly)
- 100 chat sessions per month
- Extra sessions at $0.50 each
- 1 assistant
- 50 MB knowledge storage
- Recommended
Growth
For growing brands needing high-volume conversations and calendar booking.
$119 / month
14 days free (card required, cancel any time). Then:
Billed annually: $1428 per year (instead of $1788 if paid monthly)
- 500 chat sessions per month
- Extra sessions at $0.40 each
- 5 assistants
- 500 MB knowledge storage
Agency / Scale
Enterprise-grade scale with omnichannel WhatsApp and Telegram integrations.
$319 / month
14 days free (card required, cancel any time). Then:
Billed annually: $3828 per year (instead of $4788 if paid monthly)
- 2,000 chat sessions per month
- Extra sessions at $0.30 each
- Unlimited assistants
- 5 GB knowledge storage
You bring your own AI key — model usage is billed directly by your provider at their rates. We do not mark it up.
FAQ
Plain answers to the questions that come up first.
From the content you add — documents, pages and notes. If the answer is not in your material, it says so instead of guessing. Every unanswered question is logged so you can fill the gap.
No. You can get started right away using our free built-in engine with zero setup and no card required. If you prefer to connect your own OpenAI, Google Gemini, Anthropic or Groq account, you can plug in your existing key with zero platform markup.
Yes. Visitors can ask for a human at any point. Your team gets an alert, joins the same chat thread, and can see everything that was already said.
The slot is checked and locked the moment a visitor confirms. If someone else just took it, they are immediately offered the next available time.
Yes — 14 days with all Growth features. Add a card to start; you are not charged during the trial. Cancel any time before it ends and you pay nothing. After the trial, your plan billing starts automatically.
An embeddable website widget, a hosted business page, WhatsApp and Telegram. One assistant, four channels.
No formal certifications are claimed at the moment. The security section describes exactly which controls are in place today.
Through the Lemon Squeezy customer portal in your account. Cancel any time — no penalty, no waiting.
Ready to stop missing visitors?
Set up your assistant in minutes. Add your content, test it yourself, and put it live — all before your 14-day trial ends. Cancel any time, pay nothing if you do.