How to add an AI assistant to WordPress

STEP 1

Copy your embed code

In the Crescelo dashboard open your assistant, then Overview and "Add to website" (or the Deploy button in the top bar). Copy the one-line script. It already contains your assistant ID and the correct address; the example below shows its shape.

<script src="https://www.crescelo.com/widget.js" data-assistant="YOUR_ASSISTANT_ID" defer></script>

STEP 2

Add it to every page with a plugin (recommended)

Install a snippet plugin such as WPCode or Insert Headers and Footers. Create a new snippet, choose "HTML", paste the script, set the location to "Site Wide Footer" and save. This survives theme changes and works with any page builder.

STEP 3

Or add it to one page with Elementor

Edit the page, drag an "HTML" widget onto it, paste the script and update the page. Use the HTML widget, not the text editor: the text editor and the classic block editor remove script tags.

STEP 4

Clear the cache

Caching plugins and host caches (SiteGround, WP Rocket, Cloudflare and others) keep serving the old page. Purge them after adding the snippet, then reload the page in a private window.

STEP 5

Check that it is installed

Open your page, view the page source (Ctrl+U) and search for "widget.js". If it is there, the chat bubble appears in the bottom corner within a second or two. If not, the script was not saved on that page or the cached copy is old.