How to connect OpenAI to Crescelo.
Follow this 5-minute walkthrough to create an OpenAI developer account, generate a secure API key, and connect GPT-4o or GPT-4o-mini to power your customer concierge.
Sign in to the OpenAI Developer Platform
OpenAI separates its ChatGPT consumer app from its Developer API platform. You need an account on the API platform:
If you already have a ChatGPT account, you can click Log In and use the exact same credentials.
Fund Your API Balance (Initial Credit Top-Up)
OpenAI Developer API operates on a prepaid credit system. Even if you pay for ChatGPT Plus ($20/month), the API requires its own separate prepaid balance:
- In the left sidebar, click on Settings (gear icon) → Billing.
- Click Add Payment Details and add a credit or debit card.
- Click Add to credit balance and add an initial deposit (e.g. $5.00 or $10.00 is plenty for thousands of customer conversations).
- (Optional but recommended) Enable Auto-recharge so your assistant never stops answering if the balance drops below $2.
Create a Secret API Key
Now generate a secret key that allows Crescelo to query models on your behalf:
- Navigate to the API Keys page in the left navigation menu.
- Click the + Create new secret key button.
- Name your key (e.g.,
Crescelo Website Assistant). - Under Permissions, select All or Restricted (granting
Model capabilities: Write). - Click Create secret key.
sk-proj-... or sk-...). Click the copy button immediately and do not close the window until you paste it into Crescelo.Paste Your Key in Crescelo Settings
Connect your key inside your Crescelo assistant dashboard:
- Open your Crescelo Dashboard → Settings → AI Settings (Engine Tab).
- Under Select AI Provider, click OpenAI.
- In the OPENAI API Key field, paste your copied key.
- Select your default model (we recommend
gpt-4o-minifor ultra-fast, budget-friendly answers, orgpt-4ofor complex reasoning). - Click Save AI Settings at the top right.
Wholesale Token Cost Breakdown (Zero Markup Guarantee)
Because you provide your own key (BYOK), you pay raw wholesale rates directly to OpenAI with 0% platform surcharge:
| Model | Input / 1M Tokens | Output / 1M Tokens | Cost per 1,000 Chats |
|---|---|---|---|
| gpt-4o-mini (Recommended) | $0.15 | $0.60 | ~$0.30 total |
| gpt-4o (Flagship) | $2.50 | $10.00 | ~$5.00 total |
Need help troubleshooting an OpenAI quota error or invalid key message?